Other / General Business
When no trade preset fits. The business starts on the generic POS main page with sensible defaults, and you switch on what you need under Settings: stock, batches, multi-unit, counter sale or tax invoice, services, raw materials, warehouses, payroll and loans taken.
Set up before your first bill
The owner does these once, in this order: each step decides what the next one shows.
- Fill in the business Tools > Settings > Business Info: name, address, GSTIN.
- Choose what you keep Tools > Settings > Master: products, Service, Raw Material, Warehouse, Product Batch, Staff Attendance & Payroll, Loans. Leave off what you do not do.
- Set the product fields Tools > Settings > Product: stock maintenance, barcode, multi-unit, tax and MRP.
- Set batches if you track them Tools > Settings > Product Batch: batch number, expiry, serial / IMEI.
- Set how you bill Tools > Settings > Transaction: counter sale, tax invoice or both, extra charges, cashier shifts, rounding.
- Set the print Tools > Settings > Invoice Print: thermal roll or A4, and the template.
- Add products, customers and suppliers from the Master menu.
- Create a login for each person (see Who signs in), then bill one test sale and cancel it.
How the work flows
Whatever the trade, the day runs on the same few vouchers. Each step says who does it and what prints.
Buy
Purchase Invoice (or Purchase Order then Goods Received). Stock goes up and the supplier's balance with it.
Sell
Counter Sale for the walk-in; Tax Invoice for a named party with their GSTIN, credit and delivery.
Quote and deliver
Sales Quotation to Sales Order to Sales Delivery Challan, then invoice.
Take and pay money
Payment In from customers, Payment Out to suppliers, Expense for the rest.
Close the day
With shifts on, close the shift and count the drawer; read Day Summary.
Read the numbers
Day Book, Receivable Parties, Monthly Report and Profit & Loss.
How the settings shape the app, on one page:
flowchart TD
A[New business: Other] --> B[Settings > Master
which masters exist: products · services · raw materials · warehouse · payroll · loans]
B --> C[Settings > Product
stock maintenance · barcode · multi-unit · tax · MRP]
C --> D[Settings > Product Batch
batch / expiry / serial]
D --> E[Settings > Transaction
counter sale vs tax invoice · shifts · charges · rounding]
E --> F[Settings > Invoice Print
thermal or A4 · template]
F --> H[Start billing]
Who signs in
Give every person their own login. There is no seat picker: you choose a role, then tick switches. A User is only offered the counter switches. Price changes and discounts, purchase, stock, staff and reports are offered to a Manager alone.
- Open the users list Tools > Settings > Users, then add a user.
- Set the login: User Name and Password (on a cloud business, the person's email address).
- Pick the Role Type and link the person's Staff contact.
- Tick the switches and save. The change reaches them at their next sign-in.
Typical logins:
Owner / Admin
The owner, or a partner.
- Role
- Owner or Admin
- Opens on
- Dashboard
- Phone bar
- New Sale · Payment · More
- Starts with
- Everything, including Settings, Users and Loans
Counter
Bills and takes payments.
- Role
- User
- Opens on
- Dashboard, one tap from New Sale
- Phone bar
- New Sale · Payment In · More (New Sale · More without Payment Entry)
- Tick
- Payment Entry, Add Contact, Runs a cashier shift if shifts are on, Show only user created voucher
- Leave off
- Edit Voucher, Delete Voucher
Manager
Buys stock and runs the business day to day.
- Role
- Manager
- Opens on
- Dashboard
- Phone bar
- New Sale · Payment · More
- Tick
- Manage Purchase, Stock Adjustment, Add Product, Edit Product, Edit Price in Sales, Edit Voucher, Payment Entry, Expense, View Reports
- Leave off
- Delete Voucher, Delete Product, Delete Contact, Salary
Delivery boy
Takes goods out on a run.
- Role
- Delivery Boy
- Opens on
- Delivery Run, and nothing else
- Offered
- Only on a cloud business or one running SKS Server
- Not given
- Any switches
Accountant
Your tax consultant.
- Role
- Accountant
- Opens on
- GST Reports, and nothing else
- Offered
- Cloud businesses only
With Loans on, a Finance card also appears on the user form. The full switch list is in Users, Roles & Permissions.
Where it is in the app
The POS main page with the full menu set: Dashboard, Master, Sales, Purchase, Vouchers, Reports, Tools. See Supermarket & Grocery for the menu layout.
Choosing between counter sale and tax invoice
Counter Sale is the fast anonymous bill; Tax Invoice carries the party, their GSTIN and address, and supports credit, delivery and returns as credit notes. Most shops keep both: counter for walk-ins, invoice for account customers. See Counter Sale and Sales.
Optional features and where they appear
| Feature | Switch | Appears as |
|---|---|---|
| Services | Settings > Master > Service | Master > Services; Service Vouchers report |
| Raw materials | Settings > Master > Raw Material | Master > Raw Materials; Vouchers > Raw Material to Finished (Premium) |
| Warehouses | Settings > Master > Warehouse | Master > Item Setup > Warehouses; Vouchers > Stock Transfer; Warehouse Stock report |
| Staff payroll | Settings > Master > Staff Attendance & Payroll | Vouchers > Staff Timesheet, Salary; HR & Payroll reports |
| Loans taken | Settings > Master > Loans | Vouchers > Loans > Taken (Advanced plan, full-access logins) |
| Offers | Settings > Master > Promotional Items | Master > Offers |
| Shifts | Settings > Transaction > General > Cashier Shifts (day close) | Tools > Shift / Day Close |
Job cards, memberships, parking and field sales are not switches on this trade. Each comes with its own trade (Service & Repair, Gym, Vehicle Parking, Field Sales), so start a business of that trade if you need one.
The money trail
flowchart TD
A[You sell something] --> B{Paid now or later?}
B -->|now| C[Cash · UPI · card account]
B -->|later| D[Customer balance]
D --> E[Statement · reminder · Payment In]
E --> C
C --> F[What you hold today]
G[You buy something] --> H{Paid now or later?}
H -->|now| C
H -->|later| I[Supplier balance] --> J[Payment Out] --> C
F --> K[Day Book · Profit and Loss]
K --> L[What the business actually made]
Reports
Everything in Reports is available; which groups show follows the settings above.