Pharmacy

For a medical shop or dispensary. Medicines are stocked and sold by batch and expiry, searched by salt or composition, and billed against a drug licence with the doctor and prescription on the bill when the schedule demands it. Expiry alerts, the Schedule Drug Register and doctor-wise sales come with the trade.

Best forMedical shop, chemist, dispensary
Pick at setupPharmacy (a hospital with a dispensary gets the same counter as its Pharmacy Counter)
LoginsNo seat picker: Owner, Manager and User (pharmacist) roles plus switches; Delivery Boy and Accountant where offered
AppsSKS Market on the counter; SKS Server when several counters share one stock
Switch on as you growCashier shifts, Offers, customer points, Warehouses, Delivery Run

Set up before your first bill

The owner does these once. The preset has already turned on batch number, expiry and manufacturing dates, MRP per batch, no selling below zero stock, the Doctor master, and seeded Strip, Tablet, Bottle, Tube, Vial and the usual groups.

  1. Fill in the business Tools > Settings > Business Info: name, address, GSTIN and your drug licence number, which prints on every bill.
  2. Check the batch fields Tools > Settings > Product Batch: Batch Number, Expiry Date, Manufacturing Date and MRP are on. Turn on Batch Matrix Mode if you like to type a product's first batches as a grid.
  3. Add your medicines under Master > Products with the composition (salt), the pack (a strip of 10 sells by the strip or the tablet) and, in India, the schedule.
  4. Add prescribing doctors under Master > Doctors, and your distributors under Master > Suppliers.
  5. Book your stock with batches on a Purchase > Purchase Invoice: batch number, expiry and MRP on every line, so the counter can pick by expiry from day one.
  6. Set up the counter and printer Tools > Settings > Invoice Print (thermal roll or A4).
  7. Create a login for each person (see Who signs in), then bill one test sale of a scheduled drug with a doctor on it, and cancel it.

How the work flows

Batch and expiry enter with the purchase and follow the strip to the bill. Each step says who does it and what prints.

Receive stock

Purchase Invoice from the distributor: batch number, manufacturing and expiry date, MRP and pack on each line.

Store / Purchase

Find the medicine

At Counter Sale or Tax Invoice, search by brand name or by salt. A salt search finds every brand that contains it, so a substitute is one search away.

Pharmacist

Pick the batch

The earliest-expiring batch with stock is offered first and an expired batch is skipped, so old stock goes out before new.

Pharmacist

Scheduled drugs

For a scheduled drug, record the doctor and the prescription number and date on the bill. That bill then appears in the Schedule Drug Register.

PharmacistBill with doctor and batch

Take the money

Cash, UPI, card or on account for a regular or a nursing home.

PharmacistBill

Watch expiry

The near-expiry card on the dashboard and the Expiry Items report list what is running out of date.

OwnerStore / PurchaseExpiry items list

Return to the distributor

Send near-expiry stock back on a Purchase Return inside the return window; what cannot go back is written off with a Stock Adjustment.

Store / PurchasePurchase return

Inspection and doctor reports

Reports > Sales holds the Schedule Drug Register for the drug inspector and Doctor Sale for sales per prescriber.

OwnerSchedule Drug RegisterDoctor Sale

The whole journey on one page:

flowchart TD
    P[Purchase Invoice] --> P1[Per line: batch no · mfg · expiry · MRP · pack]
    P1 --> B[(The batch or piece)]
    B --> S[Counter Sale / Tax Invoice]
    S --> S1[Search by name or composition]
    S1 --> S2[Pick batch
earliest expiry offered first · expired skipped] S2 --> S3{Scheduled drug?} S3 -->|yes| S4[Doctor · prescription no and date] S3 -->|no| S5 S4 --> S5[Payment · print] S5 --> T[(Bill lines with the batch
doctor and prescription on the bill)] T --> R1[Schedule Drug Register] T --> R2[Doctor Sale report] B --> E[Expiry alerts on dashboard
Expiry Items report] E --> PR[Purchase Return to supplier]
Batch and expiry enter with the purchase and follow the strip to the bill.

Who signs in

Give every person their own login; a pharmacist's name on the bill should be the person who dispensed. There is no seat picker: you choose a role, then tick switches. A User is only offered the counter switches. Discounts on the bill, purchase, stock, returns to the distributor and reports are offered to a Manager alone.

  1. Open the users list Tools > Settings > Users, then add a user.
  2. Set the login: User Name and Password (on a cloud business, the person's email address).
  3. Pick the Role Type and link the person's Staff contact.
  4. Tick the switches and save. The change reaches them at their next sign-in.

Typical logins:

Full access

Owner / Admin

The proprietor or registered pharmacist in charge.

Role
Owner or Admin
Opens on
Dashboard, with the near-expiry card
Phone bar
New Sale · Payment · More
Starts with
Everything, including Settings and Users

Pharmacist / counter

Dispenses and bills.

Role
User
Opens on
Dashboard, one tap from New Sale
Phone bar
New Sale · Payment In · More
Tick
Payment Entry, Add Contact, Runs a cashier shift if shifts are on, Less Customer Points (shown when points are on)
Leave off
Edit Voucher, Delete Voucher. A User cannot be given a bill discount; if your counter gives one, make that person a Manager with Voucher Less and a Max Less Percentage

Store / Purchase

Orders from distributors, receives stock, handles expiry returns.

Role
Manager
Opens on
Dashboard
Phone bar
New Sale · Payment · More
Tick
Manage Purchase, Stock Adjustment, Add Product, Edit Product, Payment Entry, View Reports (for Expiry Items and Reorder)
Leave off
Delete Product, Delete Voucher, Salary

Delivery boy

Home delivery of medicines.

Role
Delivery Boy
Opens on
Delivery Run, and nothing else
Offered
Only on a cloud business or one running SKS Server
Not given
Any switches

Accountant

Your tax consultant.

Role
Accountant
Opens on
GST Reports, and nothing else
Offered
Cloud businesses only

The full switch list is in Users, Roles & Permissions. A hospital's dispensary is staffed from the hospital's own seat form instead: see Hospital.

Reference · the rest of this page is for looking things up: every menu, screen, switch and report.

Where it is in the app

The POS main page with the standard menus (see Supermarket & Grocery for the layout). Pharmacy-specific entries: Master > Doctors, Reports > Sales > Doctor Sale and Reports > Sales > Schedule Drug Register (India), Reports > Stock > Expiry Items, the near-expiry card on the dashboard, and batch columns everywhere stock is shown.

What matters for this trade

Batch and expiry

Switched on by the preset under Settings > Product Batch: every stocked line asks for batch number and expiry at purchase, the counter offers batches earliest-expiry first and skips expired ones, and stock reports break down by batch. Multi-unit (strip / tablet) sale is on for pharmacies, and selling below zero stock is blocked.

Composition search

A product carries its composition (salts). Typing a salt at the counter finds every brand that contains it, so a substitute is one search away.

Doctors and schedule drugs

Doctors are a master; a bill can record the doctor, prescription number and date. The Schedule Drug Register lists those bills for inspection (shown in India, where the Schedule H / H1 / X classification applies); Doctor Sale totals sales per prescriber.

Licence on the invoice

The drug licence number is entered under Business Info and prints on every bill, with the licence label the category expects.

The expiry cycle

flowchart TD
    A[Batch received with an expiry date] --> B[On the shelf]
    B --> C{Approaching expiry?}
    C -->|no| D[Sold normally
earliest expiry offered first] C -->|yes| E[Near-expiry alert on the dashboard] E --> F{Supplier takes it back?} F -->|yes| G[Purchase Return before the cut-off
credit from the supplier] F -->|no| H[Stock Write-Off at cost] G --> I[Loss avoided] H --> J[Loss recorded in Profit and Loss] D --> K[Reorder report tops the shelf up] --> A
For a medical shop the money is lost on the shelf, not at the counter — the return window is the whole game.

Settings to check

Reports

Schedule Drug Register, Doctor Sale, Sales Register, Purchase Register, Stock List by batch, Expiry Items, Reorder Stock, Supplierwise Purchase Value, GST Reports, Customer / Supplier Statement, Profit.