Multiple Providers
For an operator who resells more than one upstream network - two MSOs, or a cable MSO and an internet ISP. Each plan and each connection carries its provider, plans carry the provider's cost beside your price, and lists and reports can be narrowed to one network. With one provider there is nothing to choose, so the feature stays off.
Switch: Settings > Cable > Multiple Providers. Permission: an owner or admin seat, for the Providers master.
Where it appears
Cable shell: Providers in Navigation; provider on the Plans and Connections forms; provider chips on Pending and reports; the Slices report.
Flow
flowchart LR
P[Providers master: name · service type · contact] --> PL[Plan: provider · your price · provider cost]
PL --> C[Connection: provider follows the plan]
C --> R[(Recharges by provider)]
R --> S[Slices: subscribers · revenue · cost · margin per provider]
P --> B[Provider bill: Purchase Invoice on the provider's ledger]
Screens
- Providers - the master list with service type (cable / broadband) and contact details; a provider can also be a supplier ledger for its monthly bill.
- Plans - provider and cost columns appear; base plans and add-ons per provider.
- Connections / Pending / Reports - a provider filter everywhere the book is listed.
Setting it up
flowchart LR
A[Settings > Cable
Multiple Providers on] --> B[Add each upstream network]
B --> C[Set every plan’s provider
and the provider’s cost]
C --> D[New connections carry the provider]
D --> E[Slices report: revenue and margin per network]
E --> F[Decide which network is worth keeping]
Reports
Slices (per provider), Subscribers by Plan, Pending by plan.