Collections Count As Calls
Money taken at a door is logged as a call too, so it shows on the day’s trail and counts towards coverage. Off counts only orders, which is what a beat measured on order value wants.
Switch: Settings > Field Sales > Collections Count As Calls.
Where it appears
No screen of its own: it changes what a receipt taken on a round writes. Needs Rep Collections.
Flow
flowchart LR
A[Rep collects at a door] --> B[(Receipt)]
A --> C{Count it as a call?}
C -->|on| D[(Visit logged too)]
D --> E[Shows on the trail and in coverage]
C -->|off| F[Only orders count as calls]
Screens
- Collect Payment - the same sheet; with this on it writes a visit alongside the receipt.
- Rep performance - calls and coverage read the visits, so collections lift both.
Switching off. The calls already logged stay on the trail and keep counting; only FUTURE collections stop being counted as calls, and every receipt is a voucher in its own right either way.