Manufacturer / Factory

For a unit that makes goods and sells them on. Raw materials are bought and consumed, finished goods are produced and stocked, and sales go out to stockists and distributors, optionally with a field team booking orders and a channel of stock points that keep their own books. Payroll and GST compliance sit alongside.

Best forFactory, mill, food or FMCG maker selling through stockists and distributors
Pick at setupManufacturer / Factory
LoginsOwner, office staff by role, the field team's ranks, and a login for each stockist or distributor
AppsSKS Market in the factory office; SKS Field Sales on reps' phones; the buyer app for retailers who order for themselves
Switch on as you growChannel Stock Points, Field Sales, Raw Material (production), Rep Collections, Rep Returns, Approve Orders

Set up before the first dispatch

The owner (or an admin) does these, in this order. What you switch on in step 1 decides which home screen the app opens on, so decide it first.

  1. Pick what you run Settings > Field Sales, card Channel & Field Team. Channel Stock Points makes a stockist or distributor hold your stock in a book of its own; Field Sales puts reps on the road. A factory billing its stockists from the office can leave both off. Every switch can be turned on later.
  2. Switch on production Settings > Master, Raw Material (Premium plan). Warehouses are already on for a manufacturer.
  3. Add your items: finished goods under Master > Finished Products and inputs under Master > Raw Materials, with units (bag, box, carton, case, kg, litre, pcs are ready) and rates.
  4. Add your godowns (factory, depots, vans) under Warehouses (Channel > Our Warehouses with Channel Stock Points on), and enter Opening Stock for each.
  5. Add the channel from the Directory: super stockists, stockists, distributors and retailers each have their own list. With Channel Stock Points on, every super stockist, stockist and distributor gets its own godown when you save it. Its page has Logins and Customers tabs: the team that signs in to its book, and the parties it supplies by territory.
  6. Add your suppliers for raw material and packing.
  7. If you run a field team, lay out the territory and add the team as described on the Field Sales page.
  8. Create the logins: office staff, the field team, and a login for each stockist or distributor that keeps its own book (see Who signs in).

How the work flows

Materials come in, goods are made, and they go down the channel. Each step says who does it and what prints.

Buy raw materials

Raise a Purchase Order (Advanced plan) if your suppliers work to one, then book the bill as a purchase. On the channel home screen it is Material Purchase under Accounts.

Store / Purchase

Make the goods

A Production Run consumes the inputs (quantity per unit produced), adds the output to finished stock and carries the cost onto the finished item. It is under Vouchers > Production Run on the POS main page, or Inventory > Production on the channel home screen.

Store / Production

Take the order

A distributor's order booked ahead of dispatch is an Advance Order, with an advance and a delivery date. Reps book shop orders in SKS Field Sales, billed through the nearest channel partner.

OfficeSales Rep

Dispatch

Dispatch is the ordinary sales invoice. Billed to a party that is a stock point, it is also written into that party's book as a purchase, so both sides see their own half. Generate the e-Invoice and e-Way Bill from the invoice.

Dispatch deskTax invoicee-Invoice / e-Way Bill

Move stock between your own godowns

Stock Transfer moves goods factory to depot without a bill. It is not a channel dispatch; nothing changes books.

Store / Production

The channel sells on

A stockist or distributor with its own login bills the tier below it from its own book, and sees only its own stock, documents and money. Retailers with a buyer login order for themselves, and the order goes to whoever supplies them.

Stockist / distributor loginTheir own tax invoice

Returns

Damaged and expired stock coming back up the channel is a Dispatch Return (on the channel home screen it is listed when Counter Sale is on; on the POS main page it is Sales > Return/ Credit Note).

Dispatch deskCredit note

Read the channel

Stock Position and Stock Ageing show who holds what and what has stopped moving; Primary / Secondary compares what you dispatched with what the channel sold on; Order Book is what is booked and not yet billed. Staff are paid through the salary run.

OwnerManager

The whole journey on one page:

flowchart TD
    P[Purchase Invoice: raw materials] --> RM[(Raw stock · warehouse)]
    RM --> C[Production Run
consume inputs · produce output · cost] C --> FG[(Finished goods stock)] FG --> ST[Stock Transfer to depot / stockist] FG --> SI[Tax Invoice to distributor] ST & SI --> T[(Voucher and stock movement)] T --> E[e-Invoice · e-Way Bill] F[Field team: orders on route] --> SO[Sales Order] --> SI W[Staff Timesheet · Salary Run] --> PR[(Payroll vouchers)]
Two stock pools joined by production, sold through a channel the field team feeds.

Who signs in

Give every person their own login; never share the owner's. A factory's office staff have no seat picker: you pick a role and tick switches. The field team is added on its own form, and each channel partner's login is made from that partner's contact.

  1. Office staff: Settings > Users, add a user, pick the role (Admin, Manager, User; Delivery Boy and Accountant where they can work), link the staff contact and tick the switches.
  2. Field team: Field Team > Team > Add, with rank and territory. See Field Sales.
  3. A stockist or distributor: open the party in the Directory and choose User Login from its row menu (Ultra Premium plan, Channel Stock Points on, and the party made a stock point first). It opens that party's Logins list: add its Principal first, then its billing, store, accounts and salesman logins, or let the principal add them from My Team. The whole set-up is in the Manufacturer Channel Guide.
  4. A retailer: Buyer Login on the retailer's row (Enterprise plan) gives the shop an account in the buyer app.

Where each login lands depends on whether Channel Stock Points is on. On, the app opens on the channel home screen; off, on the ordinary POS main page.

Full access

Owner / Admin

The owner, or a partner who runs the factory with them.

Role
Owner or Admin
Opens on
Dashboard
Phone bar
Channel on: Dashboard · Dispatch · Channel. Channel off: New Sale · Payment · More
Starts with
Everything, including Settings, Users, Warehouses and every channel login

Dispatch desk

Raises dispatches, advance orders and returns.

Role
User
Opens on
Channel on: My Channel. Channel off: Dashboard
Phone bar
Channel on: Channel · Dispatch · your widest channel list (or Customers). Channel off: New Sale · Payment · More
Tick
Payment Entry, Add Contact, Show only user created voucher
Leave off
Edit Voucher, Delete Voucher. Purchase, stock and reports are not offered to a User

Store / Production

Buys materials, runs production, moves stock between godowns.

Role
Manager
Opens on
Channel on: My Channel. Channel off: Dashboard
Phone bar
As the dispatch desk
Tick
Manage Purchase, Stock Adjustment (it opens Production Run and Stock Transfer too), Add Product, Edit Product, View Reports
Leave off
Delete Product, Salary

Stockist / distributor login

A channel partner that keeps its own book inside your business.

Made from
User Login on the party's own row, which lists every login that party has. Each one is a job: Principal, Manager, Billing, Store Keeper, Accounts or Salesman
Opens on
My Channel: the tier below them
Phone bar
Channel · Dispatch · their widest channel list
Sees
Only its own stock point: its stock, documents and money. Its Principal or Manager adds its own staff from My Team, and they stay inside the same book
Not given
Anyone else's book; an Admin seat; logins for other parties

Field team

Reps and sales managers, when Field Sales is on.

Made from
Field Team > Team > Add: rank, login, staff record, territory
Opens on
A rep works in SKS Field Sales only. A manager opens SKS Field Sales on the Desk; in SKS Market they open on My Channel (channel on) or the POS main page with its Field Sales menu (channel off)
Details
Ranks, switches and phone bars are on the Field Sales page

Delivery boy

Takes goods out and marks them delivered.

Role
Delivery Boy
Opens on
Delivery Run, and nothing else: find a bill, mark it packed, shipped or delivered
Offered
Only on a cloud business or one running SKS Server
Not given
Any switches: the role owns one screen

Accountant

Your auditor or tax consultant.

Role
Accountant
Offered
Cloud businesses only
Not given
Dispatch, stock or settings
A channel partner's login is never an Admin. An Admin carries no limits at all, so it would not be held to that partner's stock point. The channel form does not offer it, and the server refuses it.

Your office gives each stock point its first login. After that, the party's Principal or Manager can add logins only below their own level, only in their own book, and only with permissions they hold. Every login counts toward the business's user limit. See the Manufacturer Channel Guide, and the full switch list in Users, Roles & Permissions.

Reference · the rest of this page is for looking things up: every menu, screen, switch and report.

Where it is in the app

With Channel Stock Points on, a manufacturer opens on its own channel home screen. Each menu shows only what this login is granted and this business has switched on; a menu left empty does not appear. With it off, the factory keeps the POS main page (see Supermarket & Grocery), with Master > Raw Materials, Vouchers > Production Run, Warehouses, and the Field Sales menu when a field team is on. A new factory starts with both switches off unless you turned them on while creating it. Reps and managers on the road use the SKS Field Sales app.

Production on the channel home screen. With Raw Material on (Premium plan), the Inventory menu carries a Production group: Production Run (needs Stock Adjustment), Raw Materials and the Production Register.

Channel home screen on a computer: the menu bar

Across the top: your opening screen and the Dashboard (My Channel comes first for anyone who is not the owner or an admin), one menu per area, a New menu for Purchase & Sales, and Setup. Items, Warehouses, Opening Stock, stock vouchers, the standard masters, payroll, payment types, utilities and settings are on Setup.

MenuHolds
ChannelMy Channel (the tier below you, drillable down) · Stock Points (everyone holding your goods)
DispatchDispatch (the sales invoice to a stock point) · Advance Order · Dispatch Return (when Counter Sale is on) · Stock Transfer
Field TeamDesk · Daily Sales Report · Team — only when a field team is switched on
PlanningTargets · Beat Plan · Territory — only when a field team is switched on
ReportsChannel reports, Stock & Tax (GST Reports, Warehouse Stock, Stock Transfer Register), Field Reports, then Business Reports and Day Operations
DirectoryOne list per channel rung you run (Super Stockists, Stockists, Distributors, Retailers) or plain Customers · Suppliers · Staff
AccountsAccounting (Material Purchase, payments, receipts, income) · Purchase Order

Channel home screen on a phone or tablet: the side menu and the bottom bar

The side menu starts with My Work — your opening screen, then the Dashboard — followed by Channel, Dispatch, Field Team, Planning and Office (Reports, Directory, Accounts). A screen on the bottom bar is not repeated in the side menu.

WhoOpens onBottom bar
Owner or adminDashboardDashboard · Dispatch · Channel
Everyone elseMy ChannelChannel · Dispatch · your widest channel rung (or Customers)

What matters for this trade

From cost to price

flowchart TD
    A[Raw material purchase rate] --> B[Production: consume inputs, make output]
    B --> C[Cost per finished unit]
    C --> D[Factory price to the distributor]
    D --> E[Distributor margin]
    E --> F[Retailer margin]
    F --> G[MRP the consumer pays]
    C --> H[Profit report: made vs sold]
    A -->|input prices move| C
    H --> I[Reprice, or squeeze the input cost] --> D
Everything downstream is set by the cost per finished unit, which is why the production voucher carries the cost and not just the quantity.

Reports

Seven channel reports, each its own menu entry:

On the POS main page they sit together as Channel Reports in the Reports menu. Plus the reads every business keeps: Stock Vouchers, Stock Register, Warehouse Stock, Stock Transfer Register, Stock Valuation, Sales Register, Purchase by Product, Production Register, Salary Register, GST Reports, Profit & Loss, Balance Sheet.

Primary/Secondary, Collection Efficiency and Stock Ageing are charted above their tables. The Sales & Collections by Area chart on the dashboard is itself the drill — tap a bar to walk down the location chain.

Who may read the money. Primary/Secondary, Scheme Utilization and Collection Efficiency need View channel money on the seat, separate from View reports. Stock Position, Sales by Outlet Type, Order Book and Stock Ageing stay on the ordinary reports permission — what a shop holds and how long it has held it is what a seat needs to work the channel. A distributor's own login is bounded to its own book either way.