Mobile & Electronics

For a handset or appliance shop. Every unit has a serial or IMEI that goes on the purchase and the sale, so a warranty claim a year later can be proved from the bill. High-value bills are tax invoices with the customer's details, and EMI and exchange are everyday.

Best forMobile phone shop, electronics and home-appliance showroom, computer shop

Pick at setupMobile & Electronics

LoginsNo seat picker: Owner, Manager and User (sales counter) roles plus switches; Delivery Boy and Accountant where offered

AppsSKS Market on the billing counter

Switch on as you growe-Invoice and e-Way Bill, Offers, Warehouses, Services (for labour billing)

Set up before your first sale

The owner does these once. The preset has turned on serial / IMEI per piece, MRP, barcode, part number, brands and tax-inclusive prices, and blocks selling a unit you have not bought in.

Fill in the business Tools > Settings > Business Info: name, address and GSTIN.
Check the serial field Tools > Settings > Product Batch: Serial / IMEI Number is on. It is what a warranty or resale lookup keys on.
Add brands and models: brands under Master > Item Setup > Item Brand, each model under Master > Products with MRP and part number. Accessories go in the same way, without serials if you do not track them.
Print the serial on the bill Tools > Settings > Invoice Print > Items > Show Serial/IMEI No., so the customer's copy proves which unit they bought.
Add your distributors under Master > Suppliers.
Book current stock unit by unit on a Purchase > Purchase Invoice, one line per serial or IMEI.
Add the finance companies you sell EMI through as customers under Master > Customers, so their share of a bill sits on their account until they pay.
Create a login for each person (see Who signs in), then bill one test unit by its serial and cancel it.

How the work flows

The serial is bought once, sold once and kept on the bill. Each step says who does it and what prints.

Receive stock

Purchase Invoice: one row per unit with its serial or IMEI and cost. Scan the box barcode to fill it.

Store / Purchase

Pick the unit

On the Tax Invoice, pick the model, then the exact unit; the unit picker searches by serial, so the box in the customer's hand is the one on the bill.

Sales counter

Customer details

Name and phone on every bill; the GSTIN for a business buyer. A B2B bill can raise its e-Invoice (IRN) and e-Way Bill when those are on.

Sales counter

Exchange and EMI

Exchange: book the old handset you take in on a Purchase Invoice so it enters stock for resale.
EMI: take the down payment, and leave the financed part on account against the finance company.

Sales counterManager

Bill and hand over

Save and print. With Show Serial/IMEI No. on, the serial prints on the invoice line.

Sales counterTax invoice with serial

Collect from the financier

When the finance company pays out, take it on Payment In against their account; Receivable Parties shows who still owes.

OwnerManagerPayment receipt

Warranty return

A customer comes back with a fault: find the original bill, check the date against the warranty, and send the unit to the brand's service centre. Repairs you do yourself belong in a Mobile Service Centre business (see Service & Repair).

Sales counterManager

The whole journey on one page:

flowchart TD
    P[Purchase Invoice] --> P1[One batch row per unit
serial / IMEI · cost]
    P1 --> B[(The batch or piece)]
    B --> S[Tax Invoice: pick the unit by serial]
    S --> S1[Customer name · phone · GSTIN if B2B]
    S1 --> S2{Exchange or EMI?}
    S2 -->|exchange| S3[Old device bought in for resale]
    S2 -->|EMI| S4[Financed part on account
against the finance company]
    S2 -->|no| S5
    S3 & S4 --> S5[Print invoice with serial]
    S5 --> T[(Bill lines pointing at the batch)]
    T --> E[e-Invoice IRN when turnover requires]

The serial is a batch row: bought once, sold once, and on the bill for a warranty claim later.

Who signs in

Give every person their own login. There is no seat picker: you choose a role, then tick switches. A User is only offered the counter switches. Price changes, discounts, purchase, stock and reports are offered to a Manager alone, which matters on a counter where every unit is worth a month's margin.

Open the users list Tools > Settings > Users, then add a user.
Set the login: User Name and Password (on a cloud business, the person's email address).
Pick the Role Type and link the person's Staff contact if you pay sales incentives.
Tick the switches and save. The change reaches them at their next sign-in.

Typical logins:

Full access

Owner / Admin

Buys stock, approves deals.

Role: Owner or Admin
Opens on: Dashboard
Phone bar: New Sale · Payment · More
Starts with: Everything, including Settings and Users

Sales counter

Sells the handset and fills in the customer.

Role: User
Opens on: Dashboard, one tap from New Sale
Phone bar: New Sale · Payment In · More
Tick: Payment Entry, Add Contact, Extra Charges (delivery), Show only user created voucher
Leave off: Edit Voucher, Delete Voucher, Cash Billing Only (EMI bills leave a balance)

Store / Purchase

Receives stock serial by serial.

Role: Manager
Opens on: Dashboard
Phone bar: New Sale · Payment · More
Tick: Manage Purchase, Stock Adjustment, Add Product, Edit Product, View Reports
Leave off: Edit Price in Sales, Voucher Less, Delete Product

Showroom manager

Approves the discount and the exchange value.

Role: Manager
Opens on: Dashboard
Phone bar: New Sale · Payment · More
Tick: Edit Price in Sales, Voucher Less with a Max Less Percentage, Edit Voucher, Payment Entry, Manage Purchase (to book an exchange), View Reports
Leave off: Delete Voucher, Salary

Accountant

Your tax consultant, for GST returns and e-Invoices.

Role: Accountant
Opens on: GST Reports, and nothing else
Offered: Cloud businesses only

A Delivery Boy role is also offered on a cloud business or one running SKS Server, for appliance delivery; it opens on Delivery Run and carries no switches. The full switch list is in Users, Roles & Permissions.

Reference · the rest of this page is for looking things up: every menu, screen, switch and report.

Where it is in the app

The POS main page (see Supermarket & Grocery). Serial numbers live on the batch row, so Settings > Product Batch is on with Serial / IMEI Number. Turning on Settings > Master > Service adds a Services master for labour lines and the Service Vouchers report.

What matters for this trade

Serial / IMEI - each unit is a batch row with its serial; the sale line points at it, and the unit picker on the bill searches by serial. Scan the box barcode to pull the serial.
Tax invoice with e-Invoice - B2B bills carry the buyer's GSTIN; IRN and e-way bill are generated from the invoice when enabled. See GST, e-Invoice & e-Way Bill.
No negative stock - the preset stops a unit being sold before it has been bought in, so every serial on a bill has a purchase behind it.
Exchange - the old device is bought in from the customer when you resell it.
EMI / finance - keep the finance company as a customer so the financed part of a bill sits on their account until they settle.
Repairs - a service counter with job cards, advances and technicians is its own trade. See Service & Repair.

The warranty trail

flowchart TD
    A[Sold with a serial or IMEI on the bill] --> B[Customer returns with a fault]
    B --> C[Find the original bill]
    C --> D{Inside warranty?}
    D -->|yes| E[Warranty job: no charge to the customer]
    D -->|no| F[Estimate: parts plus labour]
    E --> G[Claim on the brand or distributor]
    F --> H[Customer approves] --> I[Service job]
    G & I --> J[Device handed back]

The serial on the bill is what makes a warranty claim provable a year later.

Reports

Sales Register, Stock List with serials, GST Reports, Receivable Parties (finance partners), Profit, Customer Statement; Service Vouchers when Services is on.